Frequently Asked Questions
Orders and Delivery
Simply choose the products from our store, add them to your cart, and complete your order in less than a minute.
We usually deliver within 1-3 business days.
The price is calculated automatically when completing the order. During promotions, we often offer free shipping.
Yes – you will receive an email with information and status after placing an order.
The Guilt
We work with limited series of local varieties and carefully selected blends – all with a focus on quality and character.
Yes – the wines are created with attention to detail and traditional techniques at Yalovo Winery.
If you're unsure, just write to us. We'll recommend a wine based on the occasion or your taste.
Tastings and Visits
Yes - we organize on-site tastings with selected wines and the story behind each one of them
Yes, it's recommended to book in advance
Approximately 60-90 minutes, depending on the package.
Gifts and club
Yes – we offer tasting vouchers and gift sets.
Our wine club with exclusive access to limited edition wines, discounts, and special events.
You can sign up directly from the club's page.
Returns and problems
Contact us now – we'll resolve it quickly and correctly.
Yes, under certain conditions. Write to us and we'll help.
Contact
You can write to us or call us – we respond quickly.
The online store is open 24/7. For visits – see current hours or book an appointment.
